Energy Assistant / Business Support Officer

Job Description

Energy Assistant / Business Support Officer – Southampton

Location: Southampton, SO14.

Salary: £13.68 per hour.

Full Time – Monday to Friday – 9:00am to 5:00pm – 37 hours.

Contract: Four Months – possibly beyond.

1.           Manual Invoice Input

• Enter gas, electricity, and water invoices manually into Systems Link.
• Double-check key details (dates, consumption, costs, VAT) before saving.
• Maintain and update housing and commercial energy voids spreadsheets (links provided).
• Liaise with energy suppliers on queries related to voids or contracted accounts.
• Manage all admin tasks related to housing and corporate energy voids, from payments to query resolution.
• Manage emails and flag issues to the Energy Officer, following agreed processes.

2.           EDI Monitoring (to be reviewed)

• Check that EDI billing files have been received and imported between the 16th–20th of each month (electricity, gas, water).
• Flag any missing data or gaps immediately.
• Contact team and suppliers for missing files when required.

3.           Inbox Support

• Monitor the shared Energy inbox and handle routine emails.
• Draft and send standard replies or escalate queries when necessary.

4.           Data Tidying in Systems Link

• Fill in missing information (e.g. postcodes, reference numbers) to ensure accurate reporting.
• Identify and flag any gaps in the data to the team.

5.           Backlog & Reporting

• Keep a brief weekly summary of completed work and outstanding actions.

Recruitment is done in line with safe recruitment practices 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other vacancies in your area please contact Liam Heddle on liamh@4recruitmentservices.com