Resident Liaison Officer

Job Description

Resident Liaison Officer – Harlow

Contract – minimum 12 months

£116.00 per day PAYE (approx. £30,160.00 per annum)

3 days per week in office, 2 days per week work from home

Full time

UK DRIVING LICENCE AND ACCESS TO OWN VEHICLE IS ESSENTIAL (mileage paid)

Job Purpose:

The Resident Liaison Officer (RLO) acts as a vital link between residents and contractors, ensuring effective communication and addressing resident concerns during construction or refurbishment projects.

The Role:

Communication: Serve as the primary point of contact for residents, providing updates on project progress and addressing any concerns or complaints.

Resident Engagement: Foster positive relationships with residents, ensuring they are informed about the work being carried out and the expected timelines.

Problem Resolution: Handle resident complaints professionally, working to resolve issues promptly and efficiently to minimize disruption.

Documentation: Maintain accurate records of resident interactions, complaints, and feedback, and report findings to project management teams.

Site Visits: Conduct visits to residents’ homes to discuss ongoing works and gather feedback on the project.

To find out more information please contact Abbie at abbiek@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.