Quality Assurance and Improvement Officer

Job Description

Quality Assurance and Improvement Officer – Children’s Services

Location: Hybrid –Barnsley (3 days office / 2 days flexible working)

Rate: £31.93 per hour

About the Role

We’re looking for an experienced and motivated Quality Assurance and Improvement Officer to join the Quality Assurance and Improvement Team within Children’s Services. In this key role, you’ll support Children’s Social Care and Safeguarding Services four days a week, focusing on Children in Care and Fostering Services as the designated link officer. You’ll lead and contribute to the delivery of our Quality Assurance Framework, working collaboratively within a small, supportive team of QA and Governance Officers. The remaining day each week will be dedicated to supporting our Quality Assurance Programme for Children with Special Educational Needs and Disabilities (SEND). While prior SEND experience is desirable, it’s not essential.

Key Responsibilities

• Coordinate and carry out full case file audits and dip sampling across services.
• Undertake audits of social care practice, analyse findings, and produce management reports and presentations to drive continuous improvement.
• Collaborate with colleagues in the QA Team, Practice Development Hub, and service managers to support learning and development.
• Support the development and maintenance of policies and procedures, acting as the lead contact for the TriX repository.
• Manage and analyse data using the case management system and Excel spreadsheets to track quality metrics.
• Present findings and learning outcomes at team meetings, service forums, and performance clinics.

About You

• You’ll be a detail-oriented professional with strong analytical and communication skills, able to interpret audit outcomes and translate findings into clear actions for service improvement.
• You’ll be confident presenting to varied audiences and proficient in data management tools.

Desirable experience:

• Background in children’s social care, safeguarding, or fostering services.
• Familiarity with SEND services or frameworks.
• Experience working with QA frameworks and audit methodologies.

To find out more information please contact Lily at Lilye@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.