Benefits Officer

Job Description

Benefits Officer

Rugby

£23ph

Purpose:          

• To interview, learn the financial needs and provide high quality, tailored advice to all people that approach the Council for guidance on their benefits entitlement (administered by both national and local government).
• To assess claims for Housing Benefit and Council Tax Reduction in accordance with national legislation, Council policies and procedures.
• To work with clients to resolve queries relating to their claim for Housing Benefit and or Council Tax Reduction.
• To undertake in-claim / accuracy reviews to ensure that the right award is made to the right person at the right time.
• To review or supersede decisions where new information has been provided by the client.
• Referring claims of suspected irregularity to the Single Fraud Investigation Service and responding to requests for information / evidence and queries from the SFIS and implementing investigation outcome decisions.

To find out more information please contact BillyF@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.