Neighbourhood Response Officer

Job Description

Neighbourhood Response Officer – £25 per hour
Location: Various neighbourhoods around SE london
Contract: Temporary / Contract | Hybrid working
 
We are looking for a dedicated Neighbourhood Response Officer to help ensure our neighbourhoods are places where people want to live. You’ll play a key role in delivering safe, clean, and well-maintained environments by working directly with residents, local groups, and partner agencies.
 
Key responsibilities include:

• Carrying out regular estate inspections and following up on fire safety
• Investigating tenancy breaches and anti-social behaviour
• Supporting vulnerable residents and assessing sustainment needs
• Collaborating with local partners on safety and community improvements
• Representing in court proceedings and assisting with evictions
• Supporting decants, property checks, and tenancy sign-ups

Ideal candidates will have:

• Strong customer service experience, especially face-to-face
• Confidence working independently and with external partners
• The ability to assess situations and exercise good judgement
• A proactive, solution-focused approach with resilience under pressure
• A full UK driving licence and access to a vehicle
• Willingness to respond to incidents at short notice and occasionally work evenings or weekends 

If you’re committed to making a difference in local communities and want a varied, impactful role, we’d love to hear from you.
 
Apply now to help shape stronger, safer neighbourhoods.
 
To find out more information please contact Lily at Lilye@4recruitmentservices.com
 
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.