Bereavement Services Administrator

Job Description

Bereavement Services Assistant

Reading

£14.59 ph PAYE

RG1 2LU

Ongoing contract

• To ensure burial, cremation and memorial applications are compliant with burial and cremation laws and where discrepancies arise, these are dealt with appropriately and sensitively.
• To prepare all paperwork required for cremations and burials as required, with due regard for accuracy and attention to detail.
• Responsible for the administration and processing of paperwork regarding the Book of Remembrance, general queries, sales and recording of memorials.
• To ensure all application for licences from memorial masons are compliant with national standards and Reading Borough Council’s memorial’s policy.
• To take bookings for services, memorials and strewings using the service booking system.
• To provide excellent customer service to all clients and stakeholders
• To be responsible for financial transactions and account for the collection of fees, cash handling, debit and credit processes and banking arrangements in line with corporate and audit procedures.
• To provide a research service to the general public who are seeking specific information / records about graves, burial dates and other associated historical details.

To find out more information please contact Abbie at abbiek@4recruitmentservices.com

Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.