Facilities Coordinator

Job Description

Ref: RVR
Location: Camden NW1
Hours: Monday to Friday 8am-5pm
Pay: £16.48ph paid weekly PAYE or £20.00ph paid weekly via umbrella
Duration: Ongoing Contract
  
Job Purpose and Background
The postholder would be responsible for the day to day operations and management of facilities within Arlington.
Arlington is the largest mixed use homeless hostel in the UK and the flagship support services for One Housing. Alongside its 95 supported homes for former rough sleepers it has 44 low-rent independent studio flats, social enterprises and commercial businesses in a mixed vibrant environment all under one roof, where our customers can be motivated to get on the right track and find a way to independence. Arlington is also the central office for Care and Support.
The facilities coordinator helps our staff to get as much as they can out of their facility, assisting them in meeting their business objectives. The aim is to help the customer to function effectively on a day-to-day basis, and to provide a safe, efficient and comfortable living and working environment for customers and staff.
As well as the building itself, facilities management is also concerned with support services including, security of the building, cleaning and health and safety and environmental regulations. All these services have a direct impact on the daily lives of the residents and staff within Arlington.
  
Principle Outputs & Responsibilities

• Principle contact for Renovo, cheques and other all contractors coming into the Arlington Building.
• Building and maintaining strong Strategic relationships including meetings, KPIs, SLAs, contract review, and VFM.
• Liaison with internal partners including Care and Support, Finance, Development and Central Operations
• Lead on the property’s Health and Safety and Fire Safety compliance
• Training and technical advisor for GMs, colleagues and in liaison with the central team
• Manage the facilities within Arlington.
• Review contract terms and contractor performance on a regular basis to ensure that a value for money, high standard service is consistently achieved.
• Negotiate new contracts with providers as appropriate
• Oversee the Health & Safety – Work Station Assessments within Arlington.
• Responsible for the security and key holding of office buildings. Assist in maintaining video security – Assist in arranging installations, maintenance and call out arrangements of Intruder alarms, fire alarms, access/security control systems within offices
• Implement security procedures regarding building, contents, and staff.
• Oversee contract security in conjunction with Security Company out of hours call out.
• Ensure that all tasks are log via the service now system, send reports when required on a monthly basis’s.
• Arrange for office repairs and maintenance to be carried out to appropriate standard and regular

  
Essential Knowledge, Skills and Experience

• Experience of working within the Housing or Facilities management sector.
• Educated to GCSE level or equivalent
• Good working knowledge of Microsoft Word, Excel and Outlook
• Good inter-personal skills
• The ability to coordinate and direct repair and cleaning teams
• Health and Safety awareness