Housing

Neighbourhood Housing  Officer

4Recruitment Services are seeking a Neighbourhood Housing  Officer  to work for a housing association. You will be based at a Hub in Harlow Essex and to carry out neighbourhood management of properties in the local region, including  Chelmsford and Bishop Stortford.  You’ll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Main purpose of the role: To ensure neighbourhood estates are clean, safe and well maintained, and improvements are identified, planned and delivered. To investigate breaches of tenancy, support more vulnerable customers and ensure that anti-social behaviour is addressed and prevented by working collaboratively with colleagues and external agencies. Due to covering 2 regions the client will only accept car drivers. DUTIES AND RESPONSIBILITIES INCLUDE: Develop and deliver neighbourhood plans and...

Job Type:

Contract

Location:

South East London

Salary:

Harlow, Essex., £22 per hour

Job Ref:

BSNEIGHRESHARLOW

Service Charge Query Officer

4Recruitment Services are seeking  a Service Charge Query Officer to assist our housing association client based in Borehamwood. You will be responsible for ensuring there is accurate, consistent, timely and transparent reporting and accounting of service charges for all residents, across all tenures. The role is very much a customer orientated role, dealing with any queries, complaints or challenges to any aspect of service charges that have been issued to leaseholders. Therefore you MUST have a good technical understanding of service charges as well as being competent with Excel. The client will allow remote working once training has been completed. Working hours are Monday to Friday 9:00am – 5:00pm DUTIES AND RESPONSIBILITIES INCLUDE: Handle service charge enquiries from residents and internal staff Work with your managers to answer escalated customer complaints Work closely with the analysts prior to service charge estimates and actuals ar...

Job Type:

Contract

Location:

N/A

Salary:

Borehamwood. £23.45 per hour

Job Ref:

BSSERCHARGEBOR

London Borough of Tower Hamlets - Tenancy Sustainment Officer/Homelessness Asses

Tower Hamlets - Tenancy Sustainment Officer/Homelessness Assessment Officer Salary: £25.00 an Hour (Umbrella) Full-Time (37 hours) Contract: Four Months – Possibly beyond MAIN PURPOSE OF THE JOB To provide a Tenancy Sustainment service to homeless applicants that identifies threats to a tenancy and the measures necessary to preserve it. To ensure excellent customer service standards are maintained for all relevant client groups and contribute to year on year improvement of those standards. Ensure that all enquiries and cases are progressed speedily and efficiently and that all set targets are achieved. To ensure customers receive, either directly or through referral to relevant teams/agencies, appropriate advice on their options. To liaise with organisations and agencies to promote the welfare of residents.    DUTIES & RESPONSIBILITIES Provide an integrated programme of support and advocacy to assist homeless households successfully sustain th...

Job Type:

Temporary

Location:

London

Salary:

N/A

Job Ref:

1099389

New Homes Sales Agent.

4Recruitment Services are seeking  a New Homes Sales Agent. The post holder will be required to work 2 days in Cheshire to sell New build homes and 3 days in Manchester to sell Shared ownership homes. Working hours are  from 10am – 6pm, Monday to Thursday. The client will be paying commission (payment on exchange and payment on completion). DUTIES AND RESPONSIBILITIES INCLUDE: To be responsible for frontline sales performance for Shared Ownership and any other sales related products offered by the client Deliver sales performance to individual targets to ensure reservations achieved from plan and stock Close liaison with the Customer Service Team, Marketing team, Sales Progression team, After Sales team, independent mortgage advisors, solicitors, Service Charge team and Housing Management on all sales related matters. Close and efficient management of sales leads ensuing high levels of customer satisfaction. Excellent conversion rates from sal...

Job Type:

Contract

Location:

North West

Salary:

Manchester & Cheshire £20.88 per hour

Job Ref:

BSNEWHOMEMANC

Income Officer

4Recruitment Services are seeking  an Income Officer for our client located in Rugby.  The client will require the post holder to work 4 days a week in the office and remaining day from home. DUTIES & RESPONSIBILITIES INCLUDE: Manage rent accounts within an assigned area, ensuring consistent and professional communication with tenants. Conduct outreach to discuss rent payments, arrears, and arrange manageable payment plans. Provide support to tenants facing financial challenges, connecting them with relevant welfare and support services as needed. Collaborate with tenancy support and welfare teams to sustain tenancies and reduce arrears. Prepare reports and maintain accurate records to support the council’s income collection goals.    ESSENTIAL REQUIREMENTS: Proven experience in income collection, housing management, or a related field. Strong communication and negotiation skills. Ability to work independently and effectively within a team. Ex...

Job Type:

Contract

Location:

West Midlands

Salary:

Rugby, £30 per hour

Job Ref:

BSINCOMEOFFICER