Team Manager East London

Job Description

Team Manager East London
  
Are you a passionate Team Manager looking for your next role? 4Recruitment Services are currently recruiting for a Team Manager based in the young people service in East London.
  
Pay Rates: £16.00 – £18.29per hour Umbrella rates
  
Information the Role: Successful candidates will be offered a minimum of 3 months, working 37.5 Hours a week patterns are Monday to Friday and On-Call (9am-5pm or 10am- 6 pm).
  
What you will be doing:

• Line manages up to 8 Support Officers/Specialist Support Officers
• Conduct supervisions every 4 weeks and annual appraisals
• Lead team meetings, manage performance, and ensure accountability
• Oversee rota planning, staff deployment, and ensure adequate cover
• Ensure staff receive induction, training, and development opportunities
• Monitor service quality through audits, compliance checks, and performance reviews
• Promote safeguarding and ensure adherence to all policies and procedures
• Support staff in delivering high-quality, customer-led support
• Maintain accurate records and ensure use of support databases
• Liaise with external professionals and agencies to manage referrals and assessments
• Encourage customer participation and feedback
• Ensure implementation of medication management procedures (where applicable)
• Participate in the management on-call rota

  
Skills & Professional Characteristics needed:

• Confident in leading team meetings, managing performance and promoting accountability
• Excellent Knowledge of Safeguarding and Relevant Legislation
• Up-to-date understanding of legislation and government frameworks
• Strong safeguarding knowledge for adults and children and understanding of housing/welfare needs
• Effective Organisation and Ability to Manage Competing Deadlines
• Demonstrated ability to prioritise workload, handle competing demands, and meet service targets
• Skilled in rota planning, audit scheduling, and balancing operational pressures
• Clear Communication and Stakeholder Engagement
• Able to communicate professionally in writing and verbally with staff, partners, and external agencies.
• Experienced in preparing reports, file notes, and responding to customer feedback.
• Commitment to Quality, Participation, and IT Competence
• Promotes service quality through audits, monitoring, and user participation.
• Proficient in Microsoft Office and confident managing support databases and performance data.
• Proven experience in team leadership and staff supervision
• Strong safeguarding knowledge (children and adults)

  
Essential Requirements:
  

• Strong Leadership and Supervision Skills
• Proven experience in line management, supervision and appraisals
• Understanding of housing, welfare, and resettlement needs for young people
• Ability to manage competing deadlines and service targets
• Confident in rota planning, audits, and operational oversight
• Excellent verbal and written communication skills
• Proficient in Microsoft Office and support database systems
• Ability to promote service quality, customer involvement, and staff accountability

  
What we offer:

• 24 hour one on one specialist consultant based within your geographical area
• 4Recruitment Services Employee Benefits Programme
• Our own dedicated payroll support ensuring you get the full benefits of your payment

  
Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.
  
To discuss this vacancy in further detail or any other vacancies, please contact our Team on 0808 178 4445 or email careteam@4recruitmentservices.com