Contract Support Administrator

Job Description

Location: London Liverpool Street
Hours: Monday to Friday 8am-5pm
Pay: £35,000 – £37,000
  
General Duties:

• Clearing and reporting of any debt.
• Managing compliance, ensuring up-to-date and any remedial works are undertaken.
• Monthly, quarterly and yearly reporting, including run and review WIP reports.
• Ensure PPM’s and paperwork is up-to-date.
• Undertake daily calls with contract team to ensure efficient planning.
• Subcontractors management.
• Assist Contract Manager with CAFM system as key user, including PPM records, reactive works and reporting.
• PO’s & invoicing.
• Plan and arrange call outs, maintenance visits, delivery of materials, and extra works within contracted SLA’s.
• Ensure that reactive and ppm jobs are attended and rectified within the correct SLA time, ensuring KPI targets are met/exceeded.
• Communicate effectively and build/ maintain relationships at all levels, internal & external.

  
Qualifications and Required experience:

• Experience in a Contract Support role with a busy Facilities Management business (3-4 years).
• Customer facing/interaction experience – Regular client interaction.
• CAFM system experience – essential (Concept EVO)